Shipping & Returns

Made to order

Every piece is produced when you order it. Nothing is held in stock. Prints are made on Hahnemühle Photo Rag, an archival fine art paper, and hand-painted editions are finished individually in the studio.

Delivery times

Prints — produced and dispatched within 5 business days.

Hand-painted editions — allow 3–4 weeks. Each work is printed to order, painted by hand in original acrylic, left to dry, then signed and numbered before it ships.

Shipping

Worldwide, tracked. Prints ship flat or in a rigid tube depending on size.

Hand-painted editions ship insured in a rigid tube, with the certificate of authenticity in a flat sleeve. Shipping is included in the price.

Payment

Prints are paid at checkout. Hand-painted editions are arranged by inquiry — you will receive an invoice with the number in the series, the price and a payment link. Payment is made in full before the work is produced.

Customs and duties

Orders outside the United States may be subject to import duties or taxes, which are the responsibility of the recipient.

Returns

Prints — if a print arrives damaged, contact us within 14 days with a photograph and it will be replaced.

Hand-painted editions are final sale. Each is a unique work, made to order and finished by hand, and cannot be returned or exchanged. If a work arrives damaged in transit, contact us within 14 days with photographs and we will make it right.

Questions

thisiscarriekaplan@gmail.com